Volunteer Co-Ordinator / Team Leader

First Fortnight Seeks Volunteer Coordinator for Upcoming Festival

First Fortnight runs a national, annual mental health arts festival every January. Over 100 amazing volunteers give up their time and skills to help make the festival happen every year, co-ordinated by our Volunteer Co-Ordinator. First Fortnight Festival 2022 will be different this January given the context of Covid-19. We are looking for a Volunteer Co-Ordinator/Team Leader. Their duty will be to lead and co-ordinate a team of volunteers for physical duties and a small team of First Fortnight Volunteers for online duties that help support First Fortnight festival events. The candidate should be enthusiastic, confident and efficient when dealing with people as the role requires extensive person to person contact (even if it’s remote). The role involves assessing the event’s needs and meeting those needs through the recruitment, placement and retention of volunteers and helpers. These duties include but are not limited to:   – Ensuring that roles for volunteers within events meets compliance with all Government Covid Restirictions – Contribute to volunteer and helper recruitment for First Fortnight 2022, ensuring and encouraging applications from diverse communities and supporting the application, selection and interview process for new and returning volunteers and helpers – Liaising with organisations which are recruiting volunteers and with multiple agencies across different sectors in order to establish a good working relationships to develop partnerships and recruit volunteers – Actively engaging with the organisation’s vision and policies regarding equal opportunities and diversity, artistic ambition, participation and engagement, health and safety, evaluation and monitoring – Manage the budget for volunteers. – Updating and maintaining volunteer databases – Processing volunteer applications – Organising and addressing volunteers at two online induction sessions, including Safe Talk training by an external facilitator. – Creating schedules and assigning tasks and positions to volunteers in accordance with availability, appropriateness and task preferences – Relaying schedules and updates to volunteers – Monitoring, supporting and motivating volunteers in their work – Celebrating volunteering by organising a celebration event, within restrictions at the time of the event, at the end of the festival; to recognize their contributions and dedication – Liaison between festival staff, venue staff and volunteers – Overseeing the allocation of volunteer tickets – Relaying information to volunteers and ensuring they are fully briefed as to festival expectations.This is through face-to-face, telephone and email contact. – Train volunteers in data gathering and data entry – Flag any issues/complaints to festival staff if they arise where appropriate. – Work as part of the festival team – Ensuring volunteers have resources to comply with Covid safety and general health and safety issues – Ensure volunteers are trained and follow Covid safety guidelines for their safety and help ensure festival attendees are aware of and follow Covid safety guidelines for their safety – Provide feedback to the festival team after the festival completion around what worked well and what can be improved  Person Specification: Essential skills and experiences: – Strong communication skills- the festival creates a welcoming atmosphere for everyone including the volunteers and the Volunteer Co-Ordinator is essential to helping create that feeling of community – Strong literacy, multi-tasking and organisational skills – Ability to work in a fast paced, constantly evolving environment – Experience of leading a volunteer (or other programme) involving significant numbers of people or a staff team – Excellent organisational and administrative skills including attention to detail when dealing with large databases – Ability to work on own initiative as well as part of a team – Ability to manage multiple priorities and meet deadlines – Have access to a personal laptop for the duration of the project.  – Previous festival experience – Knowledge of our festival – Interest in the arts &/mental health – Car driver preferred but not essential  Skills and personal qualities: – Enthusiasm – Flexibility – Strong organisational skills – Resourceful Type of Contract: Seasonal and temporary Work commences Nov 17 th and ends Jan 22nd . Work duties will be part time at the start of the contract and move to fulltime a week before and during the festival. Due to the nature of the role/projects we undertake there will be an expectation (particularly during the Festival but also at other busy times) of additional evening/weekend work. You will not receive any additional payment for hours worked in excess of your normal hours of work and this has already been considered when setting salary ranges. Fixed fee: €4,000 including all expenses. Job location The appointed person can work from a hot desk in First Fortnight office in Dublin 8 and/or from home. Applicants are invited to submit: 1) A CV outlining relevant experience 2) A covering letter indicating expression of interest and relevant experience with regards to the role. These should be emailed to maria@firstfortnight.ie by 5pm Nov 8th. Interviews will take place on Nov 11th

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